How to Make a Return in 3 Easy Steps
Click the "Start a Return"
Click the “Start a Return” button and enter your order number and zip code
Drop Off Items
Present your return label or QR Code to USPS or the local post office
Get Your Exchange or Refund
We'll process your exchange or refund upon receiving your return and keep you informed at every step of the process
Finding your perfect fit matters to us.
If your item isn’t quite right, our 100% Fit Guarantee allows you to easily request an exchange or return so you can enjoy the perfect fit with confidence.
Frequently asked questions
How do I start a return or exchange?
To begin a return or exchange, click the “Start a Return” button on this page. Enter your order number and email address used during checkout, then follow the steps to submit your request.
What is your return window?
We accept returns and exchanges within 30 days of delivery. After this period, items may no longer be eligible for return.
What items are eligible for return?
Items must be:
- Unworn and unwashed
- In their original condition
- With all original tags and packaging
Items that do not meet these conditions may not qualify for a refund.
Can I exchange an item for a different size or color?
Yes. If you need a different size or color, you can select the exchange option when submitting your return request.
Are there any fees for returns or exchanges?
We offer free exchanges to help you get the perfect size or style. If you choose a refund instead of an exchange, a $6 return shipping fee will be deducted from your refund. Returns for damaged, defective, or incorrect items are free of charge.